Frequently Asked Questions
Everything you need to know about caring for your hair with A+S.
Where does A+S Haircare Australia ship?
We currently ship nationwide across Australia. Standard shipping typically takes 3-5 business days, while express options are available for major metropolitan areas.
Are your products safe for color-treated hair?
Yes, all A+S Haircare products are specifically formulated to be sulfate-free and paraben-free, making them safe and gentle for color-treated and chemically-processed hair.
What is your return policy?
We offer a 30-day return policy for unopened and unused products in their original packaging. Please contact our support team to initiate a return or exchange.
Are your products cruelty-free?
Absolutely. A+S Haircare Australia is committed to ethical beauty; none of our products or ingredients are tested on animals.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and buy-now-pay-later services including Afterpay and Klarna.
How can I track my order?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery via Australia Post.